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PRIVACY POLICIES

Last updated November 10, 2020

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Thank you for choosing to be part of our community at Bamboo Story LLC ("Company","we","us","our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please reach us at ecofriendly@bamboostory.org.

 

When you visit our website, https://bamboostory.org, and more generally, use any of our services (included in the website), we appreciate that you trust your personal information with us. We take your privacy very seriously and seek to explain to you in the clearest way possible how we use it and what rights you have in relation to it.

 

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1. Personal Information you disclose to us

 

In Short: We collect personal information that you provide to us.

 

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

 

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

 

Personal Information Provided by You. We collect phone numbers; names; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; and other similar information.

 

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Wix Payment. You may find their privacy notice link here: https://wix.com/about/privacy/

 

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media accounts. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGIN" below.

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

Information automatically collected

 

In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Website.

 

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar technologies.

 

The information we collect includes:

 

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

 

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware Internet service provider and/or mobile carrier, operating system and system configuration information.

 

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

 

Information we collected from other sources

 

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other sources.

 

In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from you is limited and depends on your privacy settings from other platforms and sources.

 

2. HOW DO WE USE YOUR INFORMATION?

 

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

 

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

 

We use this information we collect or receive:

 

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for more information.

 

To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at ecofriendly@bamboostory.org and be sure to include your name, testimonial location, and contact information.

 

Request Feedback. We may use your information to request feedback and to contact you about your use of our Website.

 

To enable user communications. We may use your information in order to enable user-to-user communications with each user's consent.

 

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

 

To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

 

To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

 

To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

 

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

 

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.

 

Administer prize draws and competitions. We may use your information to administry prize draws and competitions when you elect to participate in our competitions.

 

To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

 

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you may have with the use of our Services.

 

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time under "WHAT ARE YOUR PRIVACY RIGHTS".

 

Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising( and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

 

For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 

3. DISCLOSURE OF PERSONAL DATA

 

In Short: We may disclose your Personal data if we believe that it is reasonable to do so in certain cases such as but are not limited to:

 

Consent: We May process your data if you have given us specific consent to use your personal information that may be necessary for the operations of our Website.

 

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

 

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

 

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

 

More specifically, we may need to process your data or share your personal information in the following situations:

 

Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how to interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

 

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

 

In Short: We only share information with the following third parties.

 

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

 

  • Advertising, Direct Marketing, and Lead Generation

           

                        Google Adsense

 

  • Allow Users to Connect to their Third-Party Accounts

 

                        Facebook account and Google account

 

  • Cloud Computing Services

 

                        Amazon Web Services (AWS)

 

  • Communication and Chat with Users

 

                        LiveChat

 

  • Content Optimization

                       

                        Google Site Search

 

  • Data Backup and Security

 

                        Google Drive Backup

 

  • Functionality and Infrastructure Optimization

 

                        Amazon Web Services

 

  • Invoice and Billing

 

                        PayPal, Wix Payment

 

  • Social Media Sharing and Advertising

 

                        Facebook advertising, Instagram advertising, LinkedIn social plugins

 

  • User Account Registration and Authentication

 

                        Google Sign-In and Facebook Login

 

  • Web and Mobile Analytics

 

                        Google Analytics

 

  • Website Hosting

 

                        Wix

 

  • Website Performance Monitoring

 

                        Google Web Performance

 

  • Website Testing

 

                        Google Website Optimizer

 

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

 

In Short: If you choose to register or log into our services using a social media account, we may have access to certain information about you.

 

Our Website offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information, and how you can set your privacy preferences on their sites and apps.

 

7. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

 

We will only keep your personal information as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than one hundred twenty (120) months past the termination of the user's account.

 

When have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

 

In Short: You have many rights in relation to your personal data.

 

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority. You can find their contacts here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en/htm

 

You have the right to be informed about the processing of your personal data. You have the right to have access to your personal data, to update, request, delete, or block your personal data.

 

If you wish to modify or delete your personal information we have about you, please feel free to reach out to us at ecofriendly@bamboostory.org.

 

Such rights can be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

 

 

Account Information

 

If you at any time like to review or change the information in your account or terminate your account, you can:

 

  • Log into your account settings and update your user information.

 

  • Contact us with your information.

 

Upon request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually select your browser to remove or reject cookies. To opt out of interest based advertising visit http://www.aboutads.info/choices/

 

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

 

  • Access your account settings and update your preferences.

 

  • Contact us using the contact information provided.

 

10. CONTROLS FOR DO NOT TRACK FEATURES

 

Most web browsers and mobile operating systems and mobile applications include a Do Not Track (DNT) feature or setting you can activate to signal your privacy preference not to have data collected about your online activities. At this stage, there are no uniform technology standards for recognizing and implementing DNT signals. As such we do not currently respond to DNT browser signals or any other mechanisms that automatically communicate to not be tracked online. If standards for online tracking have been adopted, we will revise this version of the privacy notice.

 

ACCEPTING RISK

 

By continuing to use our Website in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

HOW CAN YOU CONTACT US

If you have any questions about this Privacy Policy or the way we collect information from you, you may contact us at the following email address: ecofriendly@bamboostory.org.

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